Quality Management Manual
The Layton Quality Management Manual has been prepared by Layton Construction Co., Inc. Its purpose is to help guide Layton employees and subcontractor trade employees to fulfill the core quality values that we embrace. Fulfilling our commitment to quality requires the involvement of every project participant – Layton employees, owners, designers, suppliers, and subcontractors of every tier.
“Quality defines the standards of excellence we build into every structure and every relationship.”
This Quality Management Manual outlines Layton's corporate quality assurance and quality control policies on construction projects.
The objective of the Layton Quality Management Manual is to:
- Ensure that Layton projects meet or exceed the quality standards established by our customers as written in the Layton/owner contract.
- Ensure that we deliver quality services to our customers while creating a competitive market advantage.
- Provide direction to all project participants regarding our quality policies, standards, and procedures. The information herein does not provide details for managing every quality issue; however, this manual provides processes and practices directed towards ensuring the quality of work on Layton Construction projects.
Layton's Quality Steering Committee reviews and updates this program periodically. Layton employees are required to implement the quality practices addressed in the Quality Management Manual. Other Layton service and support functions are required to follow the quality principles and practices in the manual relevant to their business function. All employees are expected to act responsibly and in accordance with these quality processes to promote the professional integrity of Layton Construction and to improve our customer service.
All Layton Construction project teams shall follow this manual in preparing their Project- Specific Quality Management Plan.
Many of the steps required in this Quality Management Manual go beyond Layton’s contractual obligations to owners. While nothing in this Manual may be read to expand such obligations, following the procedures described here should help ensure that Layton exceeds its contract obligations, and meets its goal of successfully completing projects while exceeding client expectations.